Premium Audit Coordinator

Premium Audit Coordinator (Part-Time, Remote) Department: Risk Management and Loss Control Employment Type: Permanent - Part Time Location: Home United States Reporting To: Melanie Cross Compensation: $14.00 - $15.00 / hour Description Our Story Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America , we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors. What's in Store Davies Risk Services is looking for an experienced Premium Audit Coordinator who will work directly with the branch team to provide assistant functions to our field representatives. Reporting to the Branch Manager, you will perform a variety of tasks related to the preparation of reports and appointments. You will also spend time completing inbound calls with insureds and audit representatives to encourage the appropriate preparation for upcoming premium audits.  Key Responsibilities Acts as a liaison between the Phone Audit Manager and Phone Auditors to facilitate the flow of work High call volume averaging 8-12 calls per hour during business hours Acts as a liaison between insureds and field representatives when setting up audit or inspection appointments Assists with determining needs, scheduling or cancelling appointments, or referring the insured to the correct staff person Correspond with policyholders, CPA’s, bookkeepers, agents to gather additional information as needed Communicates audit needs to the insured to help ensure information is prepared for the Phone Auditor  Maintains and updates contact notes on each assigned job in AuSum  Makes calls to check on status of information including insurance agent calls  Handles all calls in a professional and welcoming manner and uses tact when explaining this process and reasoning for the inquiry  Attaches information and adds progress notes as it becomes available in AuSum Assigns audits to Phone Auditors once information is received Other duties as assigned This is a part-time (29 hours per week), remote role.  Skills, knowledge & expertise Professional phone, chat, and email communication High School Diploma or GED Excellent computer skills including experience in the Microsof