Docketing Analyst

We are always seeking talented, motivated, growth-minded, and creative individuals. Our firm is committed to providing employee support and advancement, while embracing inclusion and innovation as keys to a stronger future. We invite you to explore the position below and to submit your application to join our team! The Docketing Analyst will provide daily detailed, accurate information to IP attorneys and staff regarding client information and deadlines, assisting the overall effective operations of the Docket Department. The Docketing Analyst maintains their assigned docket portfolios, including complex and high-visibility clients and matters, according to established policies and procedures, and performs all job functions for review of documents in alignment with established process and procedure, and exercises discretion and confidentiality in maintaining contact with clients, attorneys, and staff for docket-related matters. The Docketing Analyst works closely with all Docket team members to meet the goals of the firm. Essential Duties and Responsibilities: Read, sort, and distribute incoming mail, either from the U.S. Patent and Trademark Office “USPTO,” all other foreign government agencies, and/or foreign associates in a timely manner and in accordance with established procedures. Ensure daily full docket clearance, including monitoring workflow and maintaining the integrity of the filing logs in accordance with established policies and procedures. Provide guidance and respond to more complex docket-related questions and problems from the IP team of attorneys and staff. Maintain an accurate docket database and provide reports as required. Save client and legal documents to PATTSY; upload images to matter-level PATTSY page. Process abandoned and/or inactive files. Maintain and distribute an electronic global docket calendar, as assigned, for domestic/international patents, trademarks and inter-parties and as required within established guidelines and procedures. Maintain positive contact with attorneys, staff and clients and observe confidentiality of the Docket Department and firm’s clients. Ensure the accuracy and completeness of docketing of documents received from the USPTO within the requirements set by the Code of Federal Regulations, clients, all other foreign government agencies, and/or foreign associates. Maintain e-files through the firm’s IP Management System/iManage integration. Lead various audits, including auditing US pair inconsistencies, bibliographic audits, and PTO audits for formalities, as needed and assigned. Lead the team in completing successful mass updates, such as mass bibliographic data updates; assist with intakes, as needed and assigned. Knowledge, Skills and Abilities: In-depth knowledge of both US and international country trademark law with ability to immediately apply knowledge to docket actions. Strong knowledge of docket software applications. Excellent proofreading skills. Ability to identify and analyze complex issues and problems with managing data, including ability to identify discrepancies in audits and biographical data and recommend effective resolution. Effective communication skills, both verbal and written. Ability to work under pressure while producing a high volume of information with a high level of accuracy. Strong attention to detail. Ability to work independently and as a strong team member. Ability to work closely with all departments in understanding their processes in order to assist with the day-to-day operations of the IP and HSIP Practice Groups. Effective interpersonal skills to be able to communicate and follow instructions effectively from a diverse group of attorneys and staff. Ability to multi-task, work independently with limited supervision, and work under pressure with high-quality results. Proficient in Microsoft Office Suite. Education and/or Experience: High school degree or equivalent. College degree or equivalent specialized training (ex, paralegal studies) beneficial. Minimum of five (5) years of progressive Intellectual Property docketing experience in Trademark. Strong experience with domestic and foreign trademark and TTAB matters. The Firm will comply with any applicable city or state workplace mandates in effect in regards to Covid-19. This position description is intended to describe the general content of and requirements for the performance of the job. The statements contained in the position description are not necessarily all-inclusive and additional duties and responsibilities may be assigned as determined by business needs. This position description does not constitute a written or implied contract of employment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. By applying for this position, you agree and understand that Troutman Pepper Locke will process your Personal Information pursuant to the terms of our Worker and Applicant Global Privacy Notice. If you have questions about our data handling practices, or you are a resident of California, the United Kingdom, or the European Union and wish to exercise your privacy rights, please contact us at privacy@troutman.com. Equal Employment Opportunity Troutman Pepper Locke adheres to a policy of equal opportunity and will make all employment decisions, which include hiring, promotion, transfer, demotion, evaluation, compensation and separation, without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, pregnancy, citizenship, disability, genetic information, marital or armed forces status and any other classification as protected by law. Compensation is dependent on several factors, such as position, location, market, education, training, and/or experience. Hiring Salary Range: $70,000.00 - $110,000.00 About Us Your experience is our difference. We aim to make a tangible and lasting difference for you and your business. As a client of our firm, you can expect us to be ahead of the curve in your industry, start closer to the right answer on your issue, and create more value. What drives you, drives us. Troutman Pepper Locke helps clients solve complex legal challenges and achieve their business goals in an ever-changing global economy. As a firm of more than 1,600 attorneys in 35 offices in the U.S., UK, and EU, including the 10 largest U.S. legal markets, we serve clients ranging from multinational companies to new market entrants across all major industry sectors, and offer differentiated experience in energy, financial services, health care and life sciences, insurance and reinsurance, private equity, and real estate. We put clients first. This service ethic manifests itself in everything we do, including through Troutman Plus, our market-leading client value program. Through Troutman Plus, we collaborate with clients to understand their unique needs and deliver customized solutions that add real value to their business. A true service culture thrives on an inclusive environment of mutual support and collaboration — values we emphasize at every level of our firm. Delivering the best service to you depends on a work environment that embraces respect, inclusiveness, and teamwork, empowering every individual to contribute. The best ideas emerge when everyone has a seat at the table. Corporate responsibility is central to our mission as we reach out to the communities we serve in meaningful partnerships and pro bono work. Individuals and groups firmwide contribute time and talent to the civic, cultural, charitable, educational, and professional organizations that matter to them.